Welcome to the Infoskaters WhatsApp API Platform ("Platform", "Service", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our WhatsApp Business Platform.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Account Information
Full Name
Company Name
Email Address
Phone Number
Business Address
WhatsApp Business Information
WhatsApp Business Account ID
WhatsApp Phone Number ID
Business Manager ID
Display Name
Connected Meta Assets
Technical Information
IP Address
Browser Information
Device Information
Login History
API Usage Logs
Message Information
Our platform processes messages sent through the WhatsApp Business Platform solely for delivering services.
We do not sell customer messages or use message content for advertising purposes.
2. How We Use Your Information
We use your information to:
Create and manage your account
Connect your WhatsApp Business Account
Process API requests
Deliver WhatsApp messages
Improve platform performance
Prevent fraud and abuse
Provide customer support
Comply with legal obligations
3. WhatsApp Business Platform
Our platform integrates with the WhatsApp Business Platform provided by Meta.
Your use of WhatsApp messaging services is also subject to Meta's policies and WhatsApp Business Platform requirements.
4. Data Sharing
We never sell your personal information.
We may share information only with:
Meta Platforms (for WhatsApp Business API functionality)
Cloud infrastructure providers
Payment providers (if applicable)
Government authorities when legally required
5. Data Security
We implement industry-standard security measures including:
HTTPS encryption
Secure authentication
Access controls
Server monitoring
Regular security updates
However, no internet transmission is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Inactive accounts may be removed after a reasonable retention period.
7. Cookies
We may use cookies and similar technologies to:
Maintain user sessions
Improve performance
Remember preferences
Enhance security
8. Your Rights
Depending on applicable law, you may request to:
Access your data
Correct inaccurate information
Delete your account
Export your information
Withdraw consent where applicable
9. Account Deletion
You may request deletion of your account by contacting us at:
Email: santosh@infoskaters.com
Upon verification, your personal information will be removed unless we are legally required to retain certain records.
10. Children's Privac
Our platform is intended for businesses and users who are at least 18 years of age.
11. Changes to this Policy
We may update this Privacy Policy periodically.
The updated version becomes effective immediately after publication.
12. Contact Us
Infoskaters
Website: https://ws.infoskaters.com/
Email: support@infoskaters.com